Company values answer the question: How do we act? They apply to everyone in the company and are an encouragement for better action, to become better people, and to best serve our clients. They are the first measure for determining who is part of our Team and who is not, a core part of how we will thrive and be successful.
Truth
- Always
- The cornerstone, the starting place
- Connected to reality
- White lies are not the truth
Progress
- Growth mindset
- Acknowledge mistakes and shortcomings
- Look for ways to improve
- Best efforts to do better
Respect
- Listen carefully
- Consider others’ opinions and feedback
- Don’t talk over, loudly, or crudely
- Everyone has dignity
- When you’re on our team, you’re on our team and we support you
Empathy
- Putting self into other’s shoes for their perspective
- Pause. Listen
- Seek first to understand
- Understand and share the feeling of others
- Service & response customized to need
Reliability
- Do what you say you’re going to do; keep your word
- Worthy of trust; dependable in achievement, accuracy, and honesty
- Be on time at shifts, with tasks
- Follow directions such as: Policies, Care Goals, How to Be Successful on Shift
Peace
- Peace for clients & peace for staff
- Contentment, satisfaction, harmony, balance
- Conflicts are managed to resolution
- Reduction of stress and worry
